IP3m-943B Dead

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
Post Reply
Noah Kleugh
Posts: 1
Joined: Sat Apr 07, 2018 7:11 pm

IP3m-943B Dead

Post by Noah Kleugh »

I think I have a dead camera. I am looking for a few ideas to try and "wake it up."
I have tried the published setups with negative results. When I logged into the router, I did not see the ethernet connection nor the MAC for wireless connection.
The camera appears to be warm after being left plugged in for a while. However, the mechanical iris does not click when there is a change of light to dark or back.
I have also had tried the hard reset to no avail. Thee lights flash and the green light comes on.
Any ideas are welcome. Thank you in advance.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: IP3m-943B Dead

Post by Melvin »

Hello Noah Kleugh ,

Hard reset by pushing the reset button on the bottom of the camera for 30 seconds. Then hard wire it to router and see if it shows up.

If its defective you can replace it under warranty. Please call us on 1-888-212-7538
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
Post Reply