IP3M-943 Playback automatically switches to slow motion

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mnjclark
Posts: 9
Joined: Tue Jan 09, 2018 11:38 am

IP3M-943 Playback automatically switches to slow motion

Post by mnjclark »

I'm new to security cameras so maybe this is a 'feature', but I have found that on my IP3M-943 cameras if anything comes within about 5 feet of them then the video playback automatically kicks into slow motion. I can see where this may be a desired effect at some point, but I'm not sure if this is how it's supposed to work, or is there a setting that I have set that's causing it to do this?

Thanks,
Melvin
Site Admin
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Joined: Wed Oct 14, 2015 2:20 pm

Re: IP3M-943 Playback automatically switches to slow motion

Post by Melvin »

Hello mnjclark ,

This is not a setting but could be caused by low frame rates on the camera. It can be because of low wifi signals at the location of the camera.

Try changing the video resolution to a lower one like 720P to see if that helps. This can be set under setup > Camera > Video.
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mnjclark
Posts: 9
Joined: Tue Jan 09, 2018 11:38 am

Re: IP3M-943 Playback automatically switches to slow motion

Post by mnjclark »

I didn't buy a 3M camera to change the setting to 720 - seriously, this is a crap answer. It's local to the camera, it needs to record to it's card without slow down. No, I will not accept or even try that as a solution. Guess again!
mnjclark
Posts: 9
Joined: Tue Jan 09, 2018 11:38 am

Re: IP3M-943 Playback automatically switches to slow motion

Post by mnjclark »

Melvin, all due respect, but changing my 3M camera to a 720 is not a solution. I purchased 3M for a reason - otherwise I would have saved myself the money and purchased the cheaper model. The camera should be able to record to it's local card in the highest quality mode with no problem - there's no network involved. Interestingly enough, I booted the camera and it fixed it. However, now my other cameras are doing the same thing. Seems perhaps there is some other inherent problem to either the camera itself or the firmware that causes this slowdown after a period of time. For now, I'll just reboot when I see the problem, but you should be aware that crippling the quality of the camera is not an acceptable solution.
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