IP3M-941 .exe install file loading problem

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Doc
Posts: 1
Joined: Fri Dec 02, 2016 6:52 am

IP3M-941 .exe install file loading problem

Post by Doc »

I am unable to install a workable .exe file for the -941 camera either online or off the CD. The software seems to load OK however the display of the legal-eagle stuff text is larger than the 'window' it is displayed in and the "I accept" box is somewhere I cannot see or check. Same problem w/ either download or CD for W/7 on HP Pavilion desk top. BTW the quick set up an an iPhone worked just fine, therefore the camera is functioning OK on wifi. Any suggestions ? Thanks Doc
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: IP3M-941 .exe install file loading problem

Post by Melvin »

Hello Doc ,

I believe you are trying to install the Amcrest Surveillance Software on your PC? Please try the below work around for this issue.

1) open the exe file
2) press Enter.
3) Press tab 5 times
4) Press left arrow
5) press enter
6) press enter once again and that should install it.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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