ip2m-841eb Reset Feature

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Stundre
Posts: 6
Joined: Tue Jan 30, 2018 6:43 am

ip2m-841eb Reset Feature

Post by Stundre »

Hi there I have the ip2m-841eb indoor camera, and recently deleted it from my NVR, now I am tryng to add it back but its asking for the password, which I cannot remember :(.

I have tried resetting to factory default via the reset button at the back of the camera but no matter how long I hold the button in it does not go red.

Any advice on this please?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: ip2m-841eb Reset Feature

Post by Melvin »

Hello Stundre ,

Please ensure you are holding the reset button firmly with the camera powered on using your nails, otherwise, you will not get a good grip on the button.

If that is not working, the reset button could be damaged.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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Stundre
Posts: 6
Joined: Tue Jan 30, 2018 6:43 am

Re: ip2m-841eb Reset Feature

Post by Stundre »

Hi Melvin,

Thanks for the reply, I really hoping that it is just I am not holding the button firmly in enough. I have only had the camera about 6 months now, I have tried pressing the button with a pin, and have even taken the bottom off of the camera as well.

I will try again this afternoon.
Stundre
Posts: 6
Joined: Tue Jan 30, 2018 6:43 am

Re: ip2m-841eb Reset Feature

Post by Stundre »

Melvin,

I finally got it to work, I had to take the bottom off of the camera and press the reset button then, seems as if the bottom cover was preventing it from making contact.
Stundre
Posts: 6
Joined: Tue Jan 30, 2018 6:43 am

Re: ip2m-841eb Reset Feature

Post by Stundre »

Melvin,

I finally got it to work, I had to take the bottom off of the camera and press the reset button then, seems as if the bottom cover was preventing it from making contact.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: ip2m-841eb Reset Feature

Post by Melvin »

Hello Stundre ,

Glad that you got it working and thank you for keeping us updated.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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