IP2M-841B - FTP no longer working with MD snapshots or video

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caps2
Posts: 1
Joined: Mon Apr 03, 2017 5:01 am

IP2M-841B - FTP no longer working with MD snapshots or video

Post by caps2 »

My IP2M-841B no longer uploads motion detect snapshots or video to my FTP server. Some more information:

FTP server is on my local network (no firewall issue).
The camera uploads video from "Record" without issue, but apparently not motion detect. I can see mp4 and idx uploaded when "Record" is set to Auto or Manual.
The camera saves motion detect video and snapshots to the SD card without issue, whether SD card is the destination, or used in FTP failure/emergency.
The camera e-mails single-snapshot images without issue.
The camera's logs show motion detect begin and end events.
FTP "Tests" work without issue.

Sample of FTP logs where camera connects (if they help):
Mon Apr 3 03:33:37 2017 [pid 3439] CONNECT: Client "192.168.1.41"
Mon Apr 3 03:33:37 2017 [pid 3437] [james] OK LOGIN: Client "192.168.1.41"
Mon Apr 3 03:33:47 2017 [pid 3442] CONNECT: Client "192.168.1.41"
Mon Apr 3 03:33:47 2017 [pid 3441] [james] OK LOGIN: Client "192.168.1.41"
Mon Apr 3 03:33:58 2017 [pid 3446] CONNECT: Client "192.168.1.41"
Mon Apr 3 03:33:58 2017 [pid 3445] [james] OK LOGIN: Client "192.168.1.41"
Mon Apr 3 03:34:09 2017 [pid 3460] CONNECT: Client "192.168.1.41"
Mon Apr 3 03:34:09 2017 [pid 3459] [james] OK LOGIN: Client "192.168.1.41"

Sample of FTP logs where camera runs test:
Mon Apr 3 07:11:06 2017 [pid 8689] CONNECT: Client "192.168.1.41"
Mon Apr 3 07:11:06 2017 [pid 8688] [james] OK LOGIN: Client "192.168.1.41"
Mon Apr 3 07:11:07 2017 [pid 8691] [james] OK MKDIR: Client "192.168.1.41", "/Desktop/scripts/camera/data_in/FTP_TEST"
Mon Apr 3 07:11:07 2017 [pid 8691] [james] OK MKDIR: Client "192.168.1.41", "/Desktop/scripts/camera/data_in/FTP_TEST/1491203466_42962125280"
Mon Apr 3 07:11:07 2017 [pid 8691] [james] OK UPLOAD: Client "192.168.1.41", "/Desktop/scripts/camera/data_in/FTP_TEST/1491203466_42962125280/ftp_test.txt", 4 bytes, 0.14Kbyte/sec
Mon Apr 3 07:11:07 2017 [pid 8691] [james] OK DELETE: Client "192.168.1.41", "/Desktop/scripts/camera/data_in/FTP_TEST/1491203466_42962125280/ftp_test.txt"
Mon Apr 3 07:11:07 2017 [pid 8691] [james] OK RMDIR: Client "192.168.1.41", "/Desktop/scripts/camera/data_in/FTP_TEST/1491203466_42962125280"
Mon Apr 3 07:11:07 2017 [pid 8691] [james] OK RMDIR: Client "192.168.1.41", "//Desktop/scripts/camera/data_in//FTP_TEST/"

Any help or leads in the right direction would be appreciated

Software Version 2.420.AC00.17.R, Build Date: 2017-03-22
WEB Version 3.2.1.434383
ONVIF Version 2.42
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