IP2M-841B Cannot Access Externally

[roadrashtx]

I received got this camera to add to my other cameras. I modified the default http port to 8087 and I have it setup on wifi and connected to Blue Iris. I can access it fine internally through blue iris and the gui but I have not been able to get it to work externally. I have other cameras from Foscam and D-Link that I have set up port forwarding for on my ASUS router and they work fine. I have been trying over an over with different settings and even different port numbers but I cannot get access to this one. Internally the camera can be accessed fine on 8087 and I have port forwarding n my router set to 8087 for this IP and when I test with canyouseeme, the connection always times out. Any suggestions would be helpful. This should be working since I have set it up the same as I did for the other 6 cameras I have. I just cannot figure out why it is not.

thanks

[Melvin]

Hello roadrashtx ,

Please make sure that you are setting up port forwarding for the correct ip address as the camera has two interfaces for wired and wireless connection. With Amcrest cameras, you also need to port forward the TCP port. Please contact our phone support if you are still facing issues so that we can trouble shoot this issue further.