IP2M-841 refusing connections from some pc's

[CaptainClaptrap]

I have one laptop (windows 10) which is being refused connection. Diagnosis at the laptop says "website is online but isn't responding to connection". I have upgraded to the latest firmware. I am able to connect and do whatever from another laptop with Windows 10. This happened suddenly and will not go away with reboot of the laptop or the Amcrest. No settings have been changed on the network router either. Also, the Amcrest IP tool actually works and discovers the unit from the affected laptop. But it cannot connect in any other way. I cannot even successfully ping using the command prompt.

[Melvin]

Hello CaptainClaptrap,

Please try installing the Amcrest Surveillance Pro and add your camera. The software can work even when the IP connection fails.

https://support.amcrest.com/hc/en-us/ar ... llance-Pro