IP2M-841 no longer working

[pasayten]

I have the IP2M-841 and it has been working great for 3 months. Up all the time and clear sharp videos. It was configured for wireless operation and recently started to drop off network a lot and many times be unaccessible and times out.

I went to the Amcrest ip config app to check all the settings and when I try to login, it "thinks" for awhile and then comes back with an error message "Failed to get parameters". It also goes thru the reboot cycle about every minute or so when connected to power.

What steps should I try next? Is it toast?

Thanks in advance...

Pasayten

[Melvin]

Hello pasayten ,

Please try a different power outlet to see if its an issue with the power outlet. Also try a hard reset by pressing the red LED on the back for 10-20 secs. If it still does not work its possible that the device is faulty. Please contact us to get it replaced in that case.