IP2M-841 no longer powers on

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brennok
Posts: 1
Joined: Fri Jan 20, 2017 1:02 pm

IP2M-841 no longer powers on

Post by brennok »

I have my IP2M-841 I bought from Amazon in April which was working up to the 18th. I run surveillance station on Synology and upgraded to version 8.0. I noticed the next day my camera no longer powers on. Amcrest Ip Config can't find the camera which is wired, and I get no led light on the rear of the camera even after unplugging it for several minutes. Any suggestions?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: IP2M-841 no longer powers on

Post by Melvin »

Hello brennok,

It could be a bad power adapter if the camera has no light on the back. You could try connecting the adapter to a different power socket to see if that works. If not, try replacing the power adapter.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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