IMP-722s loses clock and date overlay

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skinny10
Posts: 10
Joined: Thu Apr 14, 2016 10:55 am

IMP-722s loses clock and date overlay

Post by skinny10 »

Anyone else having trouble after updating their firmware on the Amcrest IPM-722S losing the clock and date overlay on the camera's? I have four of them and they are all doing this now.

Thank you,

Rick Johnson
skinny10
Posts: 10
Joined: Thu Apr 14, 2016 10:55 am

Re: IMP-722s loses clock and date overlay

Post by skinny10 »

Bump. Guess Amcrest isn't going to address this issue?????
skinny10
Posts: 10
Joined: Thu Apr 14, 2016 10:55 am

Re: IMP-722s loses clock and date overlay

Post by skinny10 »

?
skinny10
Posts: 10
Joined: Thu Apr 14, 2016 10:55 am

Re: IMP-722s loses clock and date overlay

Post by skinny10 »

?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: IMP-722s loses clock and date overlay

Post by Melvin »

Hello skinny10,

Please confirm if the camera has been added to Amcrest Cloud or not. This seems to be an issue when camera is added to Amcrest Cloud service.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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skinny10
Posts: 10
Joined: Thu Apr 14, 2016 10:55 am

Re: IMP-722s loses clock and date overlay

Post by skinny10 »

They have been added to Amcrest Cloud Service.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: IMP-722s loses clock and date overlay

Post by Melvin »

Hello skinny10,

We apologize for the inconvenience. We are currently working on this issue.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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skinny10
Posts: 10
Joined: Thu Apr 14, 2016 10:55 am

Re: IMP-722s loses clock and date overlay

Post by skinny10 »

Thank you for the reply. I have now deleted my Amcrest Cloud account. Hopefully that takes care of the problem. I will let you know.

Thank you,

Rick Johnson
skinny10
Posts: 10
Joined: Thu Apr 14, 2016 10:55 am

Re: IMP-722s loses clock and date overlay

Post by skinny10 »

Since deleting my Amcrest Cloud account I have had no further issues with the time stamp disappearing. Thank you for your help.

Rick Johnson
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