I installed surveillance pro software V1.14.1.R.20161018 now pc-nvr isn't working.

[Johnx]

The surveillance pro software started crashing so I checked the downloads for a newer version than what I was using (v1.11.1)

The pc running the newer V1.14.1.R.20161018 is not working properly. When using the surveillance pro going into the pc-nvr settings it opens but everything is greyed out and doesn't show the cameras. I can use liveview fine and even in device cfg\HDD one of my cameras has the option to record but only to one hdd.

Using the exact settings on my other pc running v1.11.1 everything works fine.


Is this a known bug? Am I doing something wrong even though I have two PC's running the software with the same settings just different version? Is there a fix or a link to download old versions?

[Johnx]

I'm still looking for a solution or a link to previous version of the amcrest software.

[Melvin]

Hi Johnx,

Please ensure the below steps are done in Amcrest Surveillance Pro.

1) Please go to Devices and add the PC as a device list. For this, go to the option 'Devices'.
2) Click on the 'Add' button.
The next field will ask for the following info;
a) Device name: This can be anything eg: PC NVR
b) Method to add: select 'ip/Domain'.
c) Ip/Domain name: This should be the ip address of your computer
d) Port: 37777
e) Group name: Default
f) Username: admin
g) Password : admin
h) Click add

[Johnx]

Thanks that worked. But now my cameras are added twice and the recordings are choppy because it's trying to record twice.


Live view has the default group with both my cameras. And a pc-nvr group that has both cameras.
If I remove each camera from devices and leave the pc-nvr I can't use device cfg to do anything.




Holy shit what's wrong with these forums?

Make a post and come back to check it's not posted. Refresh the page and it's posted. Made error so I edit the post. Return to the main thread and the post I made is there but not what was edited. Refresh page and the edit shows up. Edit post again and same thing. Original unedited posts shows up. Refresh page and the first edit shows up. Refresh page again and the second edit shows up. Refresh again and the 3rd edit will show up. Only happens here.

[Johnx]

Here's pictures of what's going on.

If I delete pc-nvr I can't record. If I delete both cams and leave pc-nvr their aren't any cams listed in device cfg. I don't want to go back to the old version because it's limited to 200gb per hard drive for recordings so I had to spread it across multiple drives instead of being able to have one dedicated drive.

cam3.png (75.33 KiB) Viewed 1612 times

cam2.png (68.94 KiB) Viewed 1612 times

Cam names are Front and Rear but for some reason in pc-nvr it adds the name twice.

cam1.png (82.88 KiB) Viewed 1612 times

[Melvin]

Hello Johnx ,

This looks like a minor bug when cams are added to PC NVR for recording they show up under PC NVR and then separately. But it does not record multiple times but just shown up there in live and playback interface.