I can only add 2 cameras in surveillance pro from remote pc

[gammy999]

Ok, why when I am on my home network I can add all my cameras.
But, at work I can only two cameras. I have added camera a, camera b and camera c fails.
I remove camera a and camera c works.
So, only two can be added....ok, someone has had this....where are the smart peeps!!!!

[Melvin]

Hi gammy999,

Can you share screen shot of surveillance pro that what it shows when you add the third camera.

[gammy999]

see pics...thanks I hope this makes sense...

[gammy999]

bump Melvin......

[jack7]

You may have too much video data for the remote connection. If you change all three cameras to substream by right clicking on camera name or on the image, you may see all three cameras at one time.
Also, instead of logging out of a camera, you could right click on the image, Close Video, and see what happens.

[gammy999]

I tried your suggestion (didn't work...it did change to substream but does not allow me to login to the last camera unless I log out of one)....my work connection should not be throttled.....

[jack7]

Are there any two cameras that won't work at the same time, even with the third one off? If so, there may be some conflict with the way they were set up. Do you access the cameras exactly the same way locally and remote? How are your cameras set up? P2P, port forwarding, DDNS?
Maybe you have some firewall rules that limit some access by quantity or something.
See if you can access the three cameras at work with a different program. If you can use Amcrest Web UI, open three tabs, each one with a different camera.
Or you could use the Windows program IP CENTCOM to try to access the cameras simultaneously.
https://www.microsoft.com/en-us/p/ip-ce ... adge&rtc=1#
https://www.ipcent.com/

[gammy999]

The cameras were all working at one point....for many many months. I can log two cameras in only...then log one off and then I can log the one that was prior off back on...peculiar....