help me!!!!

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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petertohen
Posts: 1
Joined: Thu Oct 12, 2017 10:21 pm

help me!!!!

Post by petertohen »

I'm not sure if anyone else has this problem but I've recently bought 4 of ip2m-841b wireless cameras only to find that when enabling the microphone feature of the camera that I don't hear any sounds coming from my camera. On one of the cameras the microphone works but the other 3 don't. I can here the sounds coming from the camera though just that the talkback doesn't work.

Does anyone else have this problem? Do I have a defective product? Thanks for any replies.
https://www.newegg.com/Product/Product. ... 0118-00001
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: help me!!!!

Post by Melvin »

Hello petertohen,

It does not look like a camera issue as you have three cams with same issue. When you use the MIC on the app, the app should have permission to use the MIC of the phone as its using the MIC of the phone to talk to the camera. This is where usually the problem occurs.

Also when you use MIC and speaker option only have either one enabled at a time.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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