HDCVI DVR OFF NETWORK

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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dean.pacem
Posts: 1
Joined: Sat Aug 06, 2016 1:29 pm

HDCVI DVR OFF NETWORK

Post by dean.pacem »

For one year, cameras were on network but not on android. Then LAN quit receiving from DVR. I have tried everything but have received zero support from Amcrest Support. Could it be that it failed on the one-year anniversary because of MAC Address registration issue? Or, did the DVR just simply go bad. Registered at quickddns but it reports zero devices.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: HDCVI DVR OFF NETWORK

Post by Melvin »

Hello dean.pacem ,

Not sure what the issue is. It could be a bad ethernet cable or port on the router. Some times bad settings also. For that, you could try doing a complete reset of the DVR from the menu > System > Restore factory settings. If nothing works it may be a bad Ethernet port or card on the DVR.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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