FTP problems with IP2M-841 1080p camera

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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longedge
Site Admin
Posts: 598
Joined: Fri Mar 31, 2017 9:34 am

Re: FTP problems with IP2M-841 1080p camera

Post by longedge »

Hello and welcome to the forum :) .

I have a WD MyCloudMirror and I have succesfully saved output to it from both my IP2M and IP3M-841's. I have used FTP in the past but found that it was more problematic (I kept getting video with the first few seconds missing) than direct connection using the NAS option which is supported by my NAS using NFS (network file system). I came to the conclusion, rightly or wrongly, that it was caused by the initial login using FTP. I have to be honest and say that I didn't put much effort into solving it because the NFS option works so well.

Can you make a note of the error message that you are receiving and post it here, that might tell us where the problem lies. It would also be a good idea to post the firmware version that is installed on your camera.

Edit: I've just had a go at connecting my cameras to my NAS via FTP and failed initially :roll: . After a lot of head scratching I realised that you have to enter all the settings for the ftp connection and THEN CLICK SAVE only after saving click test connection.

I don't understand the bit about an error message in broken English. I initially got "Connection failed" and when I got the sequence right "FTP server test success".
My AMCREST Cameras:-
2 x IP3M-941B firmware V2.620.00AC00.3.R, Build Date: 2019-12-18
1 x IP2M-841B firmware V2.420.AC00.18.R, Build Date: 2019-08-03
geronimo
Posts: 51
Joined: Sun Jul 14, 2019 6:37 pm

Re: FTP problems with IP2M-841 1080p camera

Post by geronimo »

Just to second what longedge says, on any function in Amcrest software I found that you have to "Save" it before you "Test" it.
James.S

Re: FTP problems with IP2M-841 1080p camera

Post by James.S »

I would also like to follow up saying Geronimo and Longedge are correct for all of Amcrest features that have this functionality, you need to save the settings you changed. Doing this will change the settings in the camera.


If you continue to run into issues with your device, Please reach out to our email support team where an agent such as myself could assist you further.

https://amcrest.com/amcrestsupport
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