Fix yet for push notifications?

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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ip2m-841
Posts: 2
Joined: Mon Mar 28, 2016 6:50 am

Fix yet for push notifications?

Post by ip2m-841 »

Has anyone figured out how to get these to work yet? I've read a few posts about it working for some and not working for others, but there hasn't been a definite conclusion that I've come across other than the zendesk post on how to set it up, which I have already done among other things.

I've enabled push notifications as well as configuring the device manager settings in the android app, set up scheduling for motion and adjusted the sensitivity, threshold, and coverage area.

I have made sure that the amcrest view pro app has notifications enabled and can run in the background on my phone.

I can get email notifications to work, but I would really like for the push notifications to work.

Edit: This is for the Pro HD ip2m-841 model
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Fix yet for push notifications?

Post by Melvin »

Hello,
Have you tried removing the camera from the app and re adding it? This has worked for some customers when they had the problem initially.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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ip2m-841
Posts: 2
Joined: Mon Mar 28, 2016 6:50 am

Re: Fix yet for push notifications?

Post by ip2m-841 »

Thanks Melvin. After all that time, effort, and research, it boils down to something that simple. I appreciate it.

Another quick question if you check back in on this thread, I have allocated space for the PC-NVR on my computer at home. Where do I find the saved media in that allocated space to view it, and do I need to do anything different in order to view it?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Fix yet for push notifications?

Post by Melvin »

Hello,
The PC NVR allocated space on the hard drive but you cannot locate the folder or files with in the PC. You can only play them back through the PC NVR and download if needed.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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