Firmware update for IP8M-2493E

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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JanErikTrydal
Posts: 3
Joined: Fri Jun 29, 2018 1:17 am

Firmware update for IP8M-2493E

Post by JanErikTrydal »

Hi Amcrest team,

I was told (by you support group) that you are working on a fix for the misbehaving firmware on my 4K IP camera.
I bought this because it should be able to take snapshots at a regular time interval, but it does not. It takes some snapshots during the night, and lather deletes them in a random order.

It's now been nearly 4 mounts since i got response of you that it's on its way. The building site i wanted to take snapshots of is almost done. Until now i have gathered video footage instead, eating up my storage.

Any ideas on when you will have the next release available? My current firmware is: V2.460.AC01.0.R.20

Regards
Jan Erik Trydal
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Firmware update for IP8M-2493E

Post by Melvin »

Hi JanErikTrydal,
IP8M-2493E is our new product currently we dont have any firmware for this model.Please Sing Up here https://amcrest.com/firmware-subscribe . will notify when new firmware releases.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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