Firefox 52.0 does not work with the plug-in. I spoke with tech support and they are aware of the problem.
ETA of a fix date is open.
IE ver. 11 still works.
Firefox 52.0
Re: Firefox 52.0
Go to https://support.mozilla.org/t5/Install- ... /ta-p/1564 and install older version Firefox 49.0.2. Do a Custom install and uncheck "Maintenance" and should work fine. 
Re: Firefox 52.0
Thanks for the heads up. I have Firefox 51 on one computer and it works fine. Have Firefox 52 on the other and could not get it to work with the plugin. Was pulling my hair out. Will wait for fix now.
Re: Firefox 52.0
It doesn't work for mesummermug20 wrote: IE ver. 11 still works.
The video is offset and covers some of the controls
This post also mentions the same issue.
https://amcrest.com/forum/technical-dis ... t2299.html
Re: Firefox 52.0
is there any information from Amcrest on a time line for a fix?
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summermug20
- Posts: 5
- Joined: Wed Mar 08, 2017 10:32 am
Re: Firefox 52.0
And it does NOT work with:
Amcrest_IPC-AWXX_Eng_N_V2.420.AC00.18.R.20170521
★☆☆☆☆
Amcrest_IPC-AWXX_Eng_N_V2.420.AC00.18.R.20170521
★☆☆☆☆
Re: Firefox 52.0
Hello summermug20,
Please delete the plugin form the system and re install it. Also try clearing the browser cache. Please give us a call if possible so that we can take a look at the issue you are facing.
https://amcrest.com/contacts
Please delete the plugin form the system and re install it. Also try clearing the browser cache. Please give us a call if possible so that we can take a look at the issue you are facing.
https://amcrest.com/contacts
