Firefox 52.0

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summermug20
Posts: 5
Joined: Wed Mar 08, 2017 10:32 am

Firefox 52.0

Post by summermug20 »

Firefox 52.0 does not work with the plug-in. I spoke with tech support and they are aware of the problem.

ETA of a fix date is open.

IE ver. 11 still works.
mikey101
Posts: 13
Joined: Sat Nov 19, 2016 8:12 pm

Re: Firefox 52.0

Post by mikey101 »

Go to https://support.mozilla.org/t5/Install- ... /ta-p/1564 and install older version Firefox 49.0.2. Do a Custom install and uncheck "Maintenance" and should work fine. :D
greeman
Posts: 23
Joined: Tue Jan 17, 2017 2:19 pm

Re: Firefox 52.0

Post by greeman »

Thanks for the heads up. I have Firefox 51 on one computer and it works fine. Have Firefox 52 on the other and could not get it to work with the plugin. Was pulling my hair out. Will wait for fix now.
timbrin
Posts: 3
Joined: Sun Feb 05, 2017 12:40 pm

Re: Firefox 52.0

Post by timbrin »

summermug20 wrote: IE ver. 11 still works.
It doesn't work for me
The video is offset and covers some of the controls

This post also mentions the same issue.
https://amcrest.com/forum/technical-dis ... t2299.html
mystic860
Posts: 14
Joined: Fri Jan 27, 2017 5:36 pm

Re: Firefox 52.0

Post by mystic860 »

is there any information from Amcrest on a time line for a fix?
summermug20
Posts: 5
Joined: Wed Mar 08, 2017 10:32 am

Re: Firefox 52.0

Post by summermug20 »

And it does NOT work with:
Amcrest_IPC-AWXX_Eng_N_V2.420.AC00.18.R.20170521

★☆☆☆☆
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Firefox 52.0

Post by Melvin »

Hello summermug20,

Please delete the plugin form the system and re install it. Also try clearing the browser cache. Please give us a call if possible so that we can take a look at the issue you are facing.

https://amcrest.com/contacts
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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