Failed to Connect

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Garage5-
Posts: 1
Joined: Wed Jan 04, 2017 7:27 pm

Failed to Connect

Post by Garage5- »

I have a wifi camera IP2M841B. I followed the directions to get it up and running, but I get the message "failed to connect". What do I do now?
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lmm
Posts: 45
Joined: Sat Mar 19, 2016 12:47 am

Re: Failed to Connect

Post by lmm »

which directions did you follow. wireless or using network cable?

if wireless doesnt work plug into router.
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Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Failed to Connect

Post by Melvin »

Hello Garage5-,

Please call us on 1-888-212-7538 and we would be happy to assist you.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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lynchknot
Posts: 3
Joined: Sat Jan 07, 2017 3:33 pm

Re: Failed to Connect

Post by lynchknot »

I had the same problem with my 841. I found one of the dialogs was asking for my router's SSID and password. I tried many times but it would not work. As it turns out, I entered the password that I assigned the camera instead and it connected. It's strange to see my router's SSID and a different password in the same dialog.
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