Email Date and Time is Wrong

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
jjreynolds
Posts: 44
Joined: Mon Jan 16, 2017 8:41 am

Re: Email Date and Time is Wrong

Post by jjreynolds »

The latest ip2m841 firmware is on the website, dated 9/9/2016. It works for me.
t84a
Posts: 205
Joined: Fri Jun 10, 2016 1:41 pm

Re: Email Date and Time is Wrong

Post by t84a »

Melvin,

Please email to me.
supa
Posts: 2
Joined: Fri Feb 17, 2017 4:09 pm

Re: Email Date and Time is Wrong

Post by supa »

I tried the "new" firmware. It breaks the wifi.
mikey101
Posts: 13
Joined: Sat Nov 19, 2016 8:12 pm

Re: Email Date and Time is Wrong

Post by mikey101 »

I had the same issues with wrong date and time when receiving email for motion detection. I discovered it was a problem when using the email client Thunderbird. When I switched to Microsoft Mail that resolved the issue. Hope this helps.
t84a
Posts: 205
Joined: Fri Jun 10, 2016 1:41 pm

Re: Email Date and Time is Wrong

Post by t84a »

supa wrote:I tried the "new" firmware. It breaks the wifi.
Same here. Also, it's definitely not the email client.
armalone
Posts: 4
Joined: Sun May 07, 2017 7:23 am

Re: Email Date and Time is Wrong

Post by armalone »

I have an IP3M-943. The latest software update still puts an incorrect time offset in the email header. The video time is correct. The latest camera software update has the correct time with the incorrect offset in the email header. It looks like it is not accounting for DST when building the email header. I am in the Eastern US time zone (-0500). Currently the camera email software is using that value instead of the correct -0400 DST offset. Depending on the computer client software it may or may not display the correct value.

I reported this to the crackerjack Amcrest Support group and was told that they would send me an RMA to replace the camera!

For the present time I am ignoring the problem, turning off the camera email, and letting my NAS send me alert emails.

I do like the snapshots that the camera sends with the email alerts. If we live long enough perhaps Amcrest will fix it!

Al
disgustipated
Posts: 18
Joined: Sat Dec 31, 2016 5:57 pm

Re: Email Date and Time is Wrong

Post by disgustipated »

your issue sounds a bit different, they seem to have resolved the one where it was a good couple of hours behind. I'm not using the "EnableDST" setting so I have not seen this myself, my cameras send me the proper time in the email now and my time zone setting is gmt-4
zeepaloid
Posts: 1
Joined: Wed Nov 22, 2017 9:26 pm

Re: Email Date and Time is Wrong

Post by zeepaloid »

I have the 1080p DVR AMDV108116-S4, firmware version 3.210.AC01.8 and am having this issue. I am in EST -0500 and the timezone on the email is +0800, so the date is 13 hours off. It does not change whether or not I turn on the DST setting or not.

example header:

Date: Wed, 22 Nov 2017 22:28:22 +0800

whereas the message says:

Alarm Event: Motion Detect
Alarm input channel No.: 3
Alarm Start Time(D/M/Y H:M:S): 22/11/2017 22:28:15
mikedj
Posts: 61
Joined: Tue Jan 02, 2018 9:53 am

Re: Email Date and Time is Wrong

Post by mikedj »

Same problem here with NV4116-HS NVR. System Version 3.210.AC02.0, Build Date: 2017-06.13
Tungsten E2
Posts: 23
Joined: Thu Dec 22, 2016 10:51 am

Re: Email Date and Time is Wrong

Post by Tungsten E2 »

@Melvin: I have IP2M-841B-EGD-DE with Software Version 2.420.AC00.16.R, build : 2016-09-09 and still the 8hrs smtp problem. Please provide fixing firmware via PM.
Post Reply