Email Alert 15 hours in past

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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NetStalker
Posts: 1
Joined: Mon Jun 13, 2016 11:39 am

Email Alert 15 hours in past

Post by NetStalker »

So new to forum, and new to AMCREST. I have an 8 channel HDCVI DVR that I just finished setting up and all 8 cameras are wired in. Was setting up the email alert function this morning and pressed the email test button and it worked perfectly......except for the fact that all emails that the system sends shows up in my email box exactly 15 hours earlier than they were sent. :shock:

Contacted tech support and he verified all my settings thru a remote session and then put me on hold. When he came back he said it would be addressed in the next update.

When I asked him if this was a known bug he did not really give me an answer and just repeated that it would be addressed in the next update.

So....Thought I would throw this out for anyone else that may run across this problem as searching the forum did not reveal any instances of this issue....that I could find of course. 8-)

Header and Body of message: (notice the time difference in red) I am set to GMT-7

Mail Test
allen@XXXXXX.net [allen@XXXXXX.net]
Sent: Sun, 7:34 pm
To: allen@XXXXXX.net

Alarm event: Mail Test
Alarm start time(D/M/Y H:M:S): 13/06/2016 10:34:14
Alarm device name: Home
Sender IP address: 192.168.0.xxx

Regards,

NetStalker
NeedHelp
Posts: 5
Joined: Tue Jul 26, 2016 2:47 pm

Re: Email Alert 15 hours in past

Post by NeedHelp »

They've been saying that for months. I think it's about time I do that Amazon(verified purchase) review on their product and support.
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