EA7500 not connecting to router

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Dalow
Posts: 1
Joined: Tue Oct 03, 2017 2:09 pm

EA7500 not connecting to router

Post by Dalow »

I was using the camera EA7500 with no problem with the router Linksys EA7500 until one day a guy here did a reset to the router and since then the camera does not connect any more. I have spent hours trying to connect it and it just won't. I think that it must be something in the configuration of the router but I could not find out what. I am not knowledgeable with this router. Can someone help me so I can get the camera to connect again with this router....., it was connected until the reset was done.....
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: EA7500 not connecting to router

Post by Melvin »

Hello Dalow ,

You can hard reset the camera and try to configure it again. If possible, please give us a call on 1-888-212-7538 so that we can take a deeper look.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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