DDNS Settings Keep Resetting After Restart

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
Post Reply
dcblair
Posts: 5
Joined: Sun Aug 28, 2016 7:46 am

DDNS Settings Keep Resetting After Restart

Post by dcblair »

Hi. I have the dvd system showsn here: https://amcrest.com/amcrest-amdv7218-4b ... meras.html.

I find however that whenever I restart the DVR system, the DDNS settings go back to default. I keep having to set it back to what it should be.

How can I fix this?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: DDNS Settings Keep Resetting After Restart

Post by Melvin »

Hello dcblair,

Which DDNS service are you using?
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
dcblair
Posts: 5
Joined: Sun Aug 28, 2016 7:46 am

Re: DDNS Settings Keep Resetting After Restart

Post by dcblair »

I am using noip.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: DDNS Settings Keep Resetting After Restart

Post by Melvin »

Hello dcblair,

Please try using a different DDNS service like Amcrestddns. In the DDNS list there should be an option for this.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
dcblair
Posts: 5
Joined: Sun Aug 28, 2016 7:46 am

Re: DDNS Settings Keep Resetting After Restart

Post by dcblair »

Hi. I am still having the problem no matter what I change it to.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: DDNS Settings Keep Resetting After Restart

Post by Melvin »

Hello,

Could you please contact our support team by phone? We may need to do further troubleshooting to figure out the issue.

https://amcrest.com/contacts
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
luminus777
Posts: 3
Joined: Sun Nov 20, 2016 3:27 pm

Re: DDNS Settings Keep Resetting After Restart

Post by luminus777 »

sorry to bring up an old thread, but I have the same issue, 4 channel 720p DVR, AMDV7204-2B2D

everything is configured and working fine, but if the system is restarted or there is a blackout...network settings come back with the factory default settings..so I have to reconfigure the static ip and the DDNS settings

seems more like a glitch with the software in the DVR. any ideas?
eeleor
Posts: 2
Joined: Fri Oct 30, 2015 7:15 pm

Re: DDNS Settings Keep Resetting After Restart

Post by eeleor »

mines doing the same thing. i updated firm ware and its doing the same thing as yours. did you finally get a solution
Post Reply