connection issues

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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yanush
Posts: 5
Joined: Tue Mar 29, 2016 6:57 pm

connection issues

Post by yanush »

I can connect when I'm on my home network, but, unable to connect on celluar
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Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: connection issues

Post by Melvin »

Hello yanush,

It is hard to suggest a solution without knowing the the model number and additional info. Can you please contact our technical support team?

https://amcrest.com/contacts
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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