Connecting to the AMCREST VIEW when away from my home wifi takes FOREVER!

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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gammy999
Posts: 43
Joined: Thu Dec 07, 2017 10:56 am

Connecting to the AMCREST VIEW when away from my home wifi takes FOREVER!

Post by gammy999 »

I am an I.T. guy and enjoyed the easy setup...but when I am not on my "home" wifi (say if I am at the mall), I need to check my camera (watching my dog :-)...it takes 2-5min to connect and panning is horrifically slow....any ideas on what to change or how to "reset" up? Help! btw, I am on a very good internet connection at home..(bandwidth, etc;).
gammy999
Posts: 43
Joined: Thu Dec 07, 2017 10:56 am

Re: Connecting to the AMCREST VIEW when away from my home wifi takes FOREVER!

Post by gammy999 »

2k dual ban ip3m-941w (2/5ghz)
gammy999
Posts: 43
Joined: Thu Dec 07, 2017 10:56 am

Re: Connecting to the AMCREST VIEW when away from my home wifi takes FOREVER!

Post by gammy999 »

Is this due to the new AMCREST VIEW PRO app which was updated on 1/10/18?
rclark31978
Posts: 7
Joined: Mon Nov 20, 2017 7:43 am

Re: Connecting to the AMCREST VIEW when away from my home wifi takes FOREVER!

Post by rclark31978 »

I've contacted Amcrest App support. They are aware of this issue and are working to resolve it.
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