Hello, my camera was working fine, but this morning it wont allow me to see a live feed from it, I can see it's recording to the SD card fine, but when I go to amcrestview.com to see a live picture it shows a black screen, I can't access it from my iPhone either, it says failed to connect, any idea where to start troubleshooting? I restarted the camera this morning without any effect, still can't see live feed, but Playback works fine, I even deleted the iphone app and reinstalled it with no success
thanks
cant access IP2M-841B
Re: cant access IP2M-841B
Hello eoceguera ,
Not sure what exactly has gone wrong. If possible reset the camera and restart again. For this, you need to press and hold the indicator light on the back of the camera for 10 - 15 seconds. The light will turn red and the camera will do its initial pan/tilt after this. You need to set up the camera once again after this as it will reset all the settings.
Then delete the camera from the phone app through device manager and add it again as a new device.
Not sure what exactly has gone wrong. If possible reset the camera and restart again. For this, you need to press and hold the indicator light on the back of the camera for 10 - 15 seconds. The light will turn red and the camera will do its initial pan/tilt after this. You need to set up the camera once again after this as it will reset all the settings.
Then delete the camera from the phone app through device manager and add it again as a new device.
