Can't Setup Recording with Surveillance Pro

[edso]

Camera Online IP3M-941B
Can access from Android, Firefox, Chrome app, and Surveillance Pro.
Camera is recording fine to sd card. Can replay from Surveillance Pro.
When I go to PC-NVR page, all tabs dim. No "plus" button present to add the camera.
When I go to Device CFG for the camera, the "Remote Device" choice is dimmed out.
Tried both on windows 7 and windows 10.
Any help would be great.
Is there some unspecified restriction about recording to a PC if you have an SD card loaded.
Thanks,
Ed

[Melvin]

Hello edso,

Please try the below steps;


1) In the home page of the software, go to 'Devices'.
2) Select the 'add' button
3) Now it will ask you for the below information. Please enter them as mentioned here.

a) Device Name-PC NVR (does not matter)
b) Method to add-IP/Domain
c) IP/Domain name- enter the ip address of your computer here
d) Port -37777
e) Group name - default group
f) User name:admin
g) Password: admin

4) Click add.
5) You can go to the PC NVR option after this set up and now it should work.

[edso]

Hi Melvin,
Thanks for the reply
As I stated in the first line, I can access the camera from Surveillance pro. The device has been added. I can do a local record or snapshot or live view. I cannot add it to the pc-nvr component. to setup a recording schedule.
Ed

[Melvin]

Hi ed,

I understand. You need to try the steps above before you can get the PC NVR part to respond to your inputs.

[edso]

Hi Melvin,

I guess I haven't been clear. I can see the device because it I already added it.
It is in the device list.
Are you saying the device needs to be added twice??
Ed

[Melvin]

Hello edso ,

Yes you need to add PC NVR as a device in addition to your camera. The PV NVR should be given the IP address of your computer. You need to check if the computer IP is added and the status shows 'online'.

[edso]

Thanks,
That worked. Now the camera is recording, but can't get it to record only on motion detection.
It records all of the time. (inside survelliance pro)
Have motion detection setup on the camera.
motion detect is enabled from "video detect" with default settings from the device.cfg setting page. (motion detection works just fine recording to the sd card. as setup through the web interface)

Also tried it with and without a tour of 2 presets. setup from liveview in survelliance pro. (funny thing with that I can get a tour of two presets running from live view, but if I check the ptz link check box in device config it ignores the tour and starts going through every "preset" location, even though they are not in the tour. They are set to something out of the box and the camera goes everywhich way.) The tour button inside of "video detect" always remains dimmed and has tour 1 in the box by default.



Any input would be appreciated.

[Melvin]

Hello edso,

Under PC-NVR, go to schedule and only schedule motion detection which will be represented in yellow shade. If you see green shade that means scheduled recording is enabled and it will record whole time.