Can't install plugin - corrupt

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Ian
Posts: 5
Joined: Wed Oct 26, 2016 11:42 am

Can't install plugin - corrupt

Post by Ian »

Hello,

I'm trying to access our DVR through the web interface. I go to the IP address and try to log in and it tells me to install the plugin first.

The plugin downloads. I try to add it to Firefox and Firefox tells me it is corrupt.

Do you have instructions on how to get the plugin and add it to Firefox somewhere?

Thanks,
Ian
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Can't install plugin - corrupt

Post by Melvin »

Hello Ian ,

If you have any anti virus program , please disable it for a short while and then download the plugin and try to install it. Also try from Internet explorer also if possible.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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