Can't find my camera on my Mac.

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Papanoon
Posts: 1
Joined: Fri Sep 09, 2016 7:52 pm

Can't find my camera on my Mac.

Post by Papanoon »

I just did the config for a new IP4M on my Mac. The screen came up fine. I exited and now I don't know how to get it back. I can bring up the IP config but can't find the primary camera screen. Can anyone walk a neophyte through this? It's not in my applications or utilities.

Thanks all.

Papanoon
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Can't find my camera on my Mac.

Post by Melvin »

Hello Papanoon,

You can open the IPconfig tool and click on the 'e' symbol on the right side of the ip address and that opens up the cameras web interface in your browser. Now you can login with your username and password and it should work. Please contact support if you are unable to resolve it by yourself.

https://amcrest.com/contacts
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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