Can IP2M-841 in Smart Home App?

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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Sammy
Posts: 26
Joined: Sun Mar 08, 2020 9:17 am

Can IP2M-841 in Smart Home App?

Post by Sammy »

I have a couple of these cameras that I use in the View Pro App just fine. I cannot see them using the Smart Home App. Has Amcrest abandoned these legacy cameras or is there something else I need to do? The SN is not recognized.
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amcrest168
Posts: 474
Joined: Mon Jun 12, 2017 1:02 pm

Re: Can IP2M-841 in Smart Home App?

Post by amcrest168 »

legacy ip cameras can be added to previous versions of the smart home app (live view only for legacy ip cams) but the feature was removed in the jan 7, 2020 release. i have raised a support ticket and my request is under consideration. i highly encourage you to raise a similar ticket and hope the issue moves a few notches up in their list of issues.
Sammy
Posts: 26
Joined: Sun Mar 08, 2020 9:17 am

Re: Can IP2M-841 in Smart Home App?

Post by Sammy »

That's pretty lame on their part to strand perfectly good operating equipment with a new app. Either way I'll have them all working in BlueIris soon and won't much need the app except for the door intercom functionality I suppose.
shouldhave
Posts: 1
Joined: Sun Mar 15, 2020 9:19 am

Re: Can IP2M-841 in Smart Home App?

Post by shouldhave »

DISSAPOINTED “ i highly encourage you to raise a similar ticket and hope the issue moves a few notches up in their list of issues. “ I JUST Purchased this camera IP2M-841 after I was happy with the Door Bell AD110 Camera from Amcrest. Very SAD that the “Smart Home App” doesn't support IP2M-841 Particularity how easy in my opinion “Smart Home App” is much easier than “Amcrest Pro View” PLEASE ADD LEAGCY IP Camera to “Smart Home App”... Don't need two separate Apps on my phone nor to I want to trail and error to see if Door Bell AD110 will work with “Amcrest Pro View”...
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