Cameras will not recognize wifi

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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raysmithtx
Posts: 1
Joined: Sat Feb 10, 2018 8:42 am

Cameras will not recognize wifi

Post by raysmithtx »

3 cameras not working. I deleted all programs and reset all cameras. Tried to update the firmware but the IP Config program will not work. When cameras are connected to the ethernet cable I can see the camera in live view on my iphone. Note I can NEVER see the camera on the Surveillance Pro desktop program though. When disconnected from the ethernet cable the light blinks green ( I don't know if that good or bad) but I cannot get any images on the iphone (I can see a "Network not available") message below where the image should be. I have checked the router IP address and there are other devices on the 2.4ghz network so that is not the problem.

I would appreciate some help on this.
mrcleanstl
Posts: 5
Joined: Mon May 29, 2017 4:05 pm

Re: Cameras will not recognize wifi

Post by mrcleanstl »

Have you configured the cameras to use WiFi in the NET section of the IP CONFIG program?
mordeo
Posts: 3
Joined: Sat Feb 17, 2018 5:51 pm

Re: Cameras will not recognize wifi

Post by mordeo »

Make sure you don't have wifi and ethernet enabled on the device at the same time. I've read this causes issues.
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