Camera worked for 3 days, now it's gone from App / ipconfig

[DirtyDan]

Hello forum,

I've had a 720p camera up and running for three days now. When I attempted to view via iPad app, the camera no longer connects AND I can no longer see it listed in the ipconfig programme. Camera is still sending email notifications and I can log directly in via web address on local wifi, but it has simply stopped being visible via App and programme. Any suggestions on how to bring back into the App or on the desktop?

Regards,
Dan

[Melvin]

Hello DirtyDan,

Try deleting the camera from the app and add again. If that does not help, you can try rebooting the camera. Please contact our support team if nothing fixes the issue.

https://amcrest.com/contacts