If you are switching router or a new service provider you will have to start over with a new setup process. Please click on this link for an overview on that setup. - https://www.youtube.com/watch?v=60WJ2PnBPmM&t=1s.
This setup will help, good luck.
Camera Won't Connect Remotely
Re: Camera Won't Connect Remotely
Try performing a power cycle on your router with the camera set to a Wireless Default DHCP status 1st. Basically we are trying to change the camera's IP Address so the P2P service will come back online.
Re: Camera Won't Connect Remotely
Try performing a power cycle on your router with the camera set to a Wireless Default DHCP status 1st. Basically we are trying to change the camera's IP Address so the P2P service will come back online.