Camera Not Functioning Properly?

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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bjgson2
Posts: 1
Joined: Wed Feb 22, 2017 1:07 pm

Camera Not Functioning Properly?

Post by bjgson2 »

Hey all,

So this weekend I got myself an Amcrest 1080p WiFi Camera and set it up through Amcrest's Surveillance Pro Desktop Application.

After creating a PC-NVR linking together my camera and computer's IP addresses, I set up the recording schedule for 24/7 motion detection. I tested it a few times and all appeared to be working fine.

I set it up outside my home for my driveway within 20 feet of my Router (it's WiFi not ethernet wired). After a few tests, again it seemed to work fine. This is where the confusion comes in. I also have a P2P set up through my iPhone and I consistently (around 20 a day) get notifications that there are motion detections through the camera which I understand. BUT, when I log on to my computer a little later, maybe 2-3 recordings are there. What is going on?!

Is it that there is an extreme delay in the notification it pushes to my phone and connecting with my computer to record? Or must there be movement for an extended period of time for it to actually record? I'm just confused as to what I am doing wrong because I receive the notifications, but there are only a select few of these actually recorded.

I would appreciate ANY help. When I tired explaining this to Amcrest they told me it's because my Internet isn't strong enough and to move it closer to the router. How much closer can I get?!

Thank you!!!
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