Camera Amcrest 720P failed connexion

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Chris Rodrigo
Posts: 1
Joined: Sat Feb 18, 2017 11:55 am

Camera Amcrest 720P failed connexion

Post by Chris Rodrigo »

Hello,
I bought a Amcrest 720P camera.
Setup ok.
But I lost the connexion ("Failed connexion") after 24 hours (by wifi or 4G).
The connexion walks again when I switch of and switch on again the electricity of the device.
Then, impossible tu use the device when traveling after 24 hours.
What happens?
Thanks for your advices;

Best
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Camera Amcrest 720P failed connexion

Post by Melvin »

Hello Chris Rodrigo ,

Make sure camera has a static IP address. Also ensure that the wireless reception in the area where the camera is good.

Alternatively setting up port forwarding and adding the camera with IP/Domain method can work in situations where P2P connection fails.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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