Black Screen on Playback of Amcrest View iOS App

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
Post Reply
Mirson
Posts: 1
Joined: Fri Oct 12, 2018 7:57 pm

Black Screen on Playback of Amcrest View iOS App

Post by Mirson »

I have SD-card in my Amcrest AMC024W29W06QQ408C. I have record by motion detection which I can playback from web interface of camera. But I can not playback them on iOS Amcrest View Pro (lite?) App. It downloads record to the App, but when I push button "play" it does not play the record.

Why?
Attachments
Image-1.jpg
Image-1.jpg (55.56 KiB) Viewed 1711 times
tscheifler
Posts: 4
Joined: Sun Nov 04, 2018 12:02 pm

Re: Black Screen on Playback of Amcrest View iOS App

Post by tscheifler »

I get this intermittently. Other times it plays right away. Other times it's black screen for 4, 5, 6+ seconds and then finally plays. Very inconsistent results.
jack7
Posts: 904
Joined: Tue May 29, 2018 7:46 pm

Re: Black Screen on Playback of Amcrest View iOS App

Post by jack7 »

The videos are streamed, not downloaded. The problem is likely that the videos were recorded at a high resolution and it's too much for your remote network path and device to handle. It would probably work if you lower your resolution, frame rate, and bit rate or some combination. Or just go to settings/storage/record control/record stream, and set it to Sub Stream, to test it.
Post Reply