Audio and Bidirectional Talk

[ksp01]

When viewing LiveView from a remote location, no audio comes through when the icon is clicked to allow me to listen to the camera's microphone.

The bidirectional talk feature doesn't seem to work either. All I hear is strange noises like some kind of interference (think squealing-type noises).

If I'm at home and in another room monitoring the camera, the camera's speaker works fine - I can hear the TV that's in the same room as the camera. I haven't tried the bidirectional talk and I'm not at that location at the moment.

Does anyone else have a problem with the audio when viewing remotely through the LiveView plugin and/or know of a fix? I may not get a chance to contact tech support by phone before they close tomorrow.

[Melvin]

Hello ksp01 ,

The audio issue if only from a remote location could be caused by slow internet upload bandwidth. Have you tried accessing the camera using its IP/Domain using port forwarding? Please give that a try to see how it works.

[ksp01]

Hi Melvin,

Thanks for your response. I had attempted to use port forwarding last week without success, then learned through the forum I could just view remotely via amcrest.com. I think it may be some time before I can try to set up port forwarding again.

Meanwhile I phoned tech support and was told to turn down the volume at home. I'm at a remote location now but will be able to try that shortly. I'll post how that goes.

[Melvin]

Hi,

Sure please let us know how it works. Also, if you can contact support when you are at the camera location, we can help you with port forwarding as well.

[ksp01]

Thanks, Melvin. That didn't help. I'll try to call support when I'm at the camera location when support hours are in effect.

[k5nwz]

What port should be forwarded?

[Melvin]

Hello,

For remotely viewing the Ip camera on a browser (other than the amcrestview.com portal), you need to set up port forwarding for the http and TCP port of the camera.

[SunniSteve]

Is audio (microphone and speaker) supported on the 720P HDCVI system using the bullet cameras? Or, do we need to hook up external mic/speaker to this system to get audio?

[Melvin]

Hello SunniSteve,

The cameras that comes with the DVR does not support audio. It is possible to connect external MIC.