ATC-1201 infrared not working

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
Post Reply
Skidroe1
Posts: 2
Joined: Sun Feb 24, 2019 11:36 am

ATC-1201 infrared not working

Post by Skidroe1 »

Hi I hope you can help.  I have a ATC-1201 that I have been having a great success with for the last couple of years but the night  vision, infrared flash, has recently  stopped working.  The unit will take video and pics at night but no IR  seems to come on.  Any suggestions? 


Thanks
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: ATC-1201 infrared not working

Post by Melvin »

Hi Skidroe1,

If you are using the device with battery try with DC power adopter and check if IR works.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
Skidroe1
Posts: 2
Joined: Sun Feb 24, 2019 11:36 am

Re: ATC-1201 infrared not working

Post by Skidroe1 »

Hi Melvin,
There is no DC connection but I did try fresh batteries, and no help.
Post Reply