Android App: Can't keep the HD setting permanent

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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nickspies
Posts: 2
Joined: Thu Nov 03, 2016 9:52 am

Android App: Can't keep the HD setting permanent

Post by nickspies »

Every time I select HD setting for each camera, it will eventually revert back to the SD setting. How can I make the HD setting permanent?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Android App: Can't keep the HD setting permanent

Post by Melvin »

Hello nickspies ,

Unfortunately that is not an option on the app right now. It defaults to SD to save data and give fluent video.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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nickspies
Posts: 2
Joined: Thu Nov 03, 2016 9:52 am

Re: Android App: Can't keep the HD setting permanent

Post by nickspies »

Thanks for the reply. If possible, please add to the list for future enhancements. It's a pain for people that don't have to worry about data (e.g., unlimited plans or viewing via WiFi).
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Android App: Can't keep the HD setting permanent

Post by Melvin »

Hello nickspies ,

Thank you for the feedback. Please also leave a feedback through the app by going to Menu > Leave feedback.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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