AmcrestView Pro iPhone app doesn't rotate into landscape anymore??
AmcrestView Pro iPhone app doesn't rotate into landscape anymore??
Before the ios10 and Amcrest updates, I was able use the AmcrestView Pro app on my phone and just turn the phone and the live view of the camera would rotate automatically into full screen mode but since the updates, it won't rotate anymore when I turn the phone. Now I can only see the live view in the small square and everything is distorted using this view. How can Make it rotate into landscape/full screen mode again?? Thank you
Re: AmcrestView Pro iPhone app doesn't rotate into landscape anymore??
On my iphone 5s with IOS 10.0.2, no problem rotating.
Update: my Amcrest View pro version is 3.40.0051.
Update: my Amcrest View pro version is 3.40.0051.
Last edited by vbdino on Thu Oct 13, 2016 8:33 pm, edited 1 time in total.
Re: AmcrestView Pro iPhone app doesn't rotate into landscape anymore??
I posted this same response to the other thread that asked the same question, so please bare with me:
I am having the same issue with my iPhone 6s not rotating into landscape mode as the OP. I went to the app store and downloaded the latest version of the Amcrest View Pro app, but still no luck. I even loaded the app onto my wife's iPhone 6, and the app will not rotate into landscape either. Both my iPhone 6s and my wife's iPhone 6 are running IOS 9.3.5 (or whatever the last update to IOS was before it went to 10).
We have not updated our phones to IOS 10 yet because other people we know who have done that are having even more troubles with the Amcrest View Pro app, and they can't even get their camera's to work. At least my wife and I can still use the app, but both of our phones will only show the camera's in portrait mode.
My friend who has an iPhone 5s also has the app on his phone and it functions properly, and can rotate into landscape mode. He has not updated his phone IOS10 yet, and he is still running an older version of the app.
I contacted Amcrest support and received an email with a phone number on it to call tech support about this problem. I called, and the person on the phone tried to help, but nothing he said to do worked. We tried deleting the app and reloading it. We tried rebooting our phones. But we have had no luck.
I know that myself and the OP of this thread are not the only ones with this issue. Is there anyone on this forum who has an iPhone 6 or 6s, with the Amcrest View Pro app on their phone, and can still rotate their phone and get it to go into landscape? If you can, please tell us what version of the app you are running, and if you feel brave, update that to the latest version, and let us know if rotating your phone into landscape view goes away?
Thanks!
Jim
I am having the same issue with my iPhone 6s not rotating into landscape mode as the OP. I went to the app store and downloaded the latest version of the Amcrest View Pro app, but still no luck. I even loaded the app onto my wife's iPhone 6, and the app will not rotate into landscape either. Both my iPhone 6s and my wife's iPhone 6 are running IOS 9.3.5 (or whatever the last update to IOS was before it went to 10).
We have not updated our phones to IOS 10 yet because other people we know who have done that are having even more troubles with the Amcrest View Pro app, and they can't even get their camera's to work. At least my wife and I can still use the app, but both of our phones will only show the camera's in portrait mode.
My friend who has an iPhone 5s also has the app on his phone and it functions properly, and can rotate into landscape mode. He has not updated his phone IOS10 yet, and he is still running an older version of the app.
I contacted Amcrest support and received an email with a phone number on it to call tech support about this problem. I called, and the person on the phone tried to help, but nothing he said to do worked. We tried deleting the app and reloading it. We tried rebooting our phones. But we have had no luck.
I know that myself and the OP of this thread are not the only ones with this issue. Is there anyone on this forum who has an iPhone 6 or 6s, with the Amcrest View Pro app on their phone, and can still rotate their phone and get it to go into landscape? If you can, please tell us what version of the app you are running, and if you feel brave, update that to the latest version, and let us know if rotating your phone into landscape view goes away?
Thanks!
Jim