Amcrest View App not working on cell network

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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prophet
Posts: 3
Joined: Fri Mar 31, 2017 6:04 pm

Amcrest View App not working on cell network

Post by prophet »

Just bought this camera and totally love the video quality and the setup was seamless on my Mac and iPhone app while on home wifi but once i leave the house and login via the app using LTE it never connects to show a live stream... What's the point?

I've updated the camera to the latest firmware, the Amcrest app is the newest version, I set the camera IP to static, I'm using P2P... What is the problem here? I thought port forwarding wast required? What info do people need to be able to troubleshoot? Any help is greatly appreciated or else I have to return it I guess.

Phone: iPhone 7+ (iOS 10.3)
Carrier: T-Mobile LTE
Camera: Amcrest Pro-HD 1080, using latest firmware as of today and latest ios app.
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