Im in a position where Amcrest support is simplying ignoring my emails and i need to escalate to somebody with a real email address as opposed to a hidden Zendesk address.
Amcrest company org doesn't appear to be that transparent and i was wondering if anyone has a real email address for their service delivery department or have had any success following up with a complaint. faulty product etc?
Im not based in the US so unfamiliar with consumer law there or if i have any legal rights?
Thanks