Amcrest IP camera can’t connect WiFi on cloud app

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Jeasica
Posts: 1
Joined: Thu Dec 31, 2020 1:59 pm

Amcrest IP camera can’t connect WiFi on cloud app

Post by Jeasica »

I can connect the Amcrest IP camera with WiFi and view live in the View Pro app. However, I can only view with Ethernet connected in the Cloud app. I tried different ways to reconnect/restart/reset but just can’t connect WiFi on the Cloud app. Once I unplug the Ethernet, I can’t live view or playback in the Cloud app while I can still live view in the View Pro app. If I can’t playback using WiFi since cable can’t reach this far, the cloud subscription is completely useless. Any ideas?
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