Amcrest customer support stinks

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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113
Posts: 1
Joined: Mon Feb 18, 2019 1:37 pm

Amcrest customer support stinks

Post by 113 »

Amazing!

I post technical content and question which is clearly above and beyond the capabilities of even the admins and moderators of this board and what do I get?
Your account has been manually deactivated and is only able to be reactivated by an administrator.
This is right on par with the quality of support I have been receiving on the "commercial" customer support side.

I will be sure to purchase the other dozen IP2M-853EW type cameras we need for our campus from a more reputable camera manufacturer. That's nearly a $3500+ sales loss for Amcrest and probably much better spent elsewhere.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Amcrest customer support stinks

Post by Melvin »

Hi 113,

Apologies for the inconvenience caused to you. we only deactivate the accounts if any spam post linked with that for our website security. Please re post your question.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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