Amcrest cloud

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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webbiborah
Posts: 2
Joined: Thu May 12, 2016 11:43 am

Amcrest cloud

Post by webbiborah »

Anyone else having problems using Amcrest Cloud the last 36 hours. They seem to have redesigned the site somewhat and now I can't find how to set the motion detect and where to delete a camera. Can anyone help with that? I tried calling the help desk and emailing but no information yet
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Amcrest cloud

Post by Melvin »

Hello webbiborah,

To delete the camera, when it shows the recordings, on the bottom left of the page, by the name of camera there is an arrow click on it and you will get the options to edit and delete the camera.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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Jordan77
Posts: 108
Joined: Fri Apr 15, 2016 9:28 pm

Re: Amcrest cloud

Post by Jordan77 »

I had to stop using the Amcrest cloud because it kept overriding my camer settings.
GreenScrew
Posts: 39
Joined: Fri May 13, 2016 2:55 pm

Re: Amcrest cloud

Post by GreenScrew »

Jordan77 wrote:I had to stop using the Amcrest cloud because it kept overriding my camer settings.
Why is this happening? I seem to have no problem with my camera view being flipped 180 and mirrored, but as soon as I go to amcrestcloud the mirror setting gets reset. Its very frustrating, because I can't see anywhere in amcrestcloud to make settings in order to maintain the mirror setting. Is this just a bug that Amcrest needs to sort out?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Amcrest cloud

Post by Melvin »

Hello,

In Amcrest cloud, when you go to the 'edit' camera option, it allows you to set the 'Image Appearance' and the option are Norma, Flip, Mirror, Flip/mirror. And unfortunately these are the only options in the cloud currently.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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GreenScrew
Posts: 39
Joined: Fri May 13, 2016 2:55 pm

Re: Amcrest cloud

Post by GreenScrew »

Melvin wrote:Hello,

In Amcrest cloud, when you go to the 'edit' camera option, it allows you to set the 'Image Appearance' and the option are Norma, Flip, Mirror, Flip/mirror. And unfortunately these are the only options in the cloud currently.
Thanks so much for the explanation! I hadn't realized where these settings were hiding. Now I understand, and having changed them to mirror/flip as needed for my install, I should be all set!
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