Amcrest cloud pixelation

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pstoric
Posts: 1
Joined: Sat Feb 17, 2018 3:17 pm

Amcrest cloud pixelation

Post by pstoric »

Hey, I've just purchased my first Amcrest camera (IP3M-934W) and joined it to Amcrest cloud. After watching a few clips and some live view, I've noticed that it's a bit pixelated. It's already set to 1080P. Anything I can do to clear it up? I'm only interested in using the Cloud app from Amcrest as I'll be watching externally most of the time.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Amcrest cloud pixelation

Post by Melvin »

Hello pstoric ,

YOu might try further reducing the resolution to 720P. Insufficient wifi signal at the camera and the upload internet speed matters here and the higher the resolution the bigger the issue can be.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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