Amcrast View Pro notification not linking to video(fixed)

[Ivan275]

I have the Amcrest Ip3m‑941b camera, Software Version 2.420.AC00.15.R build 2016-9-8
I get the motion detected notifications sent to my phone, when I click it it goes to a video loading screen and I get a "No Recording" message. But if i go to the "Playback" I can see the video there fine. Any ideas?

Update:
I did some network loging and it looks like the date/time format for the file request is wrong when I click on the notification on phone vs clicking on the playback.

2017-05-30 date from today's notification is sent as 0012-12-07 to my camera, a date it can't find.
2017-05-29 date from yesteray is requested at 0012-11-06

Time is also off, playback sends time in 24hour format, clicking my phones notification sends a 12hour format without am/pm.

Update 2: Fixed. Went to the camera Web interface, changed date format to year-month-day and time to 24hour. Notifications are now linking to videos.

[tang1]

Amcrest View Pro doesn otn work it is broken

see post Upgraded Surveillance Pro PC-NVR Not Working

[Ivan275]

Amcrest View Pro doesn otn work it is broken

see post Upgraded Surveillance Pro PC-NVR Not Working

Are you talking about the android app or Windows program?