alarm questions

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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mickeddie
Posts: 3
Joined: Sat May 21, 2016 4:05 pm

alarm questions

Post by mickeddie »

Hi. I just got the 720p camera and have some questions - first, when using the iphone app I clicked on the snapshot button and the camera started beeping. How do I disable this?

Regarding the motion sensor alarm - I just configured it and tested it, and I received a few emails each with just one picture. When I had a foscam camera it would send me an email with 6 pictures - can I configure this to do the same thing? How do I set it up to record video if I want, and to save it to my hard drive on my computer?

Thank you.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: alarm questions

Post by Melvin »

Hello mickeddie,

Not sure why the camera started beeping after clicking on the snapshot button. Do you still have this issue?

Unfortunately the camera currently can send only one picture per email. To record video, you have two options, SD card and the computer. To enable recording on Sd card, you need to login to the camera web interface from PC and then go to set up > Video detect. here, you need to enable video detect and set up a schedule for the detection period. Then under set up > Record > Schedule, make sure you enable schedule for motion detection. For recording to the computer, you need to use the Amcrest Surveillance Pro software on a Windows computer. The link for the software is below.

https://support.amcrest.com/hc/en-us/ar ... llance-Pro
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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mickeddie
Posts: 3
Joined: Sat May 21, 2016 4:05 pm

Re: alarm questions

Post by mickeddie »

Thank you Melvin. With the software for video - how long does the video last when motion is detected?

Thank you.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: alarm questions

Post by Melvin »

Hello,

The motion detected videos are only 30 seconds long.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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