Add cameras to App outside of network

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lisadmin1
Posts: 1
Joined: Mon Mar 13, 2017 9:32 am

Add cameras to App outside of network

Post by lisadmin1 »

I am trying to add cameras to the mobile app that are in another location and therefore I am not on the internal network. I have not been successful in getting this to work is this possible?
t84a
Posts: 205
Joined: Fri Jun 10, 2016 1:41 pm

Re: Add cameras to App outside of network

Post by t84a »

2 things:

You need to use the other location's public IP address
The cameras on that network have to be set up in a way that port forwarding can be set up onthe local router.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Add cameras to App outside of network

Post by Melvin »

Hello lisadmin1,

You can also add camera via P2P method on the app by entering the serial number of the camera manually and the username and password.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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