I had successfully set up my 841B with no issues, until trying to set up the motion detection when the app froze and wouldn't do anything. Closing th app didn't help so I had to delete, factory reset the camera and download the app again to restart the process.
Now, I get through to entering in my wifi password, it connects and then I am prompted to "Start Live View." Here is where the problems start and end, a box saying "connecting" comes up and spins for three to four minutes and then says "Invalid name or password."
Is there a super duper factory reset I can try since the regular one does not work?
All of you videos and pdfs seem to be for the desktop version or just quick start guides with no explanation of the features (Video Tampering? Why not explain that in the instructions??)
841B Set up won't complete
Re: 841B Set up won't complete
Hi there,
Please try these steps.
1. Press and hold the reset button (green light on the back) for 20 seconds until it turns red.
2. Go to device manager on the app > delete the camera if its already added > Add device > WiFi camera > WiFi Configuration.
3. Scan the QR code > Give a name for the camera > put the username and password as 'admin'. Make sure you type it correctly, it is case-sensitive.
4. Put in the WiFi password and wait for the WiFi configuration to finish.
5. Start Live View
Please try these steps.
1. Press and hold the reset button (green light on the back) for 20 seconds until it turns red.
2. Go to device manager on the app > delete the camera if its already added > Add device > WiFi camera > WiFi Configuration.
3. Scan the QR code > Give a name for the camera > put the username and password as 'admin'. Make sure you type it correctly, it is case-sensitive.
4. Put in the WiFi password and wait for the WiFi configuration to finish.
5. Start Live View
